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Virtual Trend Shoppe – Refund Policy

Last Updated: [Insert Date]

At Virtual Trend Shoppe, your satisfaction matters. We want every customer to feel confident shopping with us, and this Refund Policy explains when and how refunds are issued for both physical and digital products.

1. Refund Eligibility for Physical Products

Refunds are available for most physical items returned within 30 days of delivery.

To qualify for a refund, items must be:

  • Unworn and unwashed

  • In original condition

  • Free of stains, odors, or damage

  • Returned with original packaging and tags

Non‑refundable physical items include:

  • Clearance or final‑sale items

  • Intimate apparel (e.g., undergarments)

  • Customized or special‑order items

If an item does not meet these conditions, it may not be eligible for a refund.

2. Refund Eligibility for Digital Products

Because digital products are delivered instantly and cannot be returned:

All digital product sales are final.

No refunds or exchanges are offered for digital downloads, e‑books, guides, or training plans.

3. How Refunds Are Processed

Once your return is received and inspected, we will notify you of approval or denial.

Approved refunds will:

  • Be issued to your original payment method

  • Process within 5–10 business days, depending on your bank or card issuer

Shipping fees are non‑refundable unless the return is due to our error.

4. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery

  • Include photos of the issue

  • We will replace the item or issue a refund at no cost to you

5. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

  • If the return is due to our mistake, we will cover the return shipping.

6. Order Cancellations

Orders may be canceled before they are processed or shipped. Once shipped, cancellations are not possible, but you may request a return after delivery.

7. Contact Us

For refund questions or support, reach out anytime:

Email: support@virtualtrendshoppe.com Website: www.virtualtrendshoppe.com

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